Help Center
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General Questions
What is PLVR?
PLVR is a blockchain-and-AI powered platform revolutionizing event ticketing and fan engagement. We aim to provide a transparent, fair, and engaging experience for fans while empowering artists, venues, and promoters.
How does PLVR ensure ticket security?
Our platform uses blockchain technology to eliminate fake tickets. All tickets are securely stored and verifiable on the blockchain.
What is an NFT ticket?
NFT tickets are digital collectibles stored on the blockchain. They are unique, tamper-proof, and can serve as permanent memories of your favorite events.
Is PLVR available worldwide?
Currently, we are focusing on select regions but plan to expand globally. Stay tuned for updates on availability in your area.
Using PLVR
How do I buy tickets on PLVR?
Simply sign up, browse events, and select the tickets you want. Payment can be made via cryptocurrency or traditional payment methods.
Can I resell my tickets?
Yes, this is coming soon! Our platform will support a secure resale marketplace, ensuring fair pricing and transparency for all users.
How do I earn rewards?
Engage with artists, attend events, and participate in community activities to earn loyalty points. These can be redeemed for exclusive content, merchandise, or event discounts.
Technical Support
I forgot my login credentials. What should I do?
We rely on third-party providers, such as Google, to authenticate you into PLVR. Please reset your password with your authentication provider to regain access to your PLVR account.
Can I use PLVR without a cryptocurrency wallet?
Yes! PLVR offers an in-app wallet for seamless transactions, so you don’t need prior crypto experience. But if you do want to bring your own wallet, you are welcome to do so!
I’m having trouble accessing my tickets. Who do I contact?
Reach out to our support team via email at support@plvr.io, or use the live chat feature on our website.
Partnerships and Collaboration
I’m an artist/event organizer. How can I collaborate with PLVR?
We’d love to work with you! Contact us at partners@plvr.io for more details.
Can businesses integrate PLVR’s ticketing solution?
Yes, we offer API integrations and developer tools. Reach out to developers@plvr.io to get started.
Getting Started
How do I create an account?
Click on "Sign Up" on the homepage and follow the prompts to create your account.
What payment methods are accepted?
We accept major credit cards, cryptocurrencies, and other payment options based on your location.
How do I stay updated on new events and features?
Subscribe to our newsletter or follow us on social media for the latest updates.
