Last updated: July 31, 2025
Welcome to PLVR ("App", "we", "us", "our"). These Terms of Use ("Terms") govern your access to and use of the PLVR platform, applications, websites, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not use the Service.
1. Definitions
Buyer (Client): a natural person over the legal age who purchases Tickets via the Service.
Organizer: a natural or legal person acting professionally to create, promote, and sell Tickets for Events on the Service.
Event: any festival, concert, performance, or activity listed by an Organizer.
Ticket(s): electronic or physical entry passes sold on the Service.
Service Fees: fees charged by PLVR to Buyers for facilitating Ticket transactions.
Organizer Fees: fees charged by PLVR to Organizers for use of the platform and related services.
Content: any text, images, audio, video, or other materials uploaded by users.
Third‑Party Services: payment processors, social networks, or other integrations.
2. General Provisions
Acceptance: By using the Service you confirm you have capacity to contract and agree to comply with these Terms and applicable laws.
Changes: We may amend these Terms at any time; updates will be posted with a revised "Last updated" date. Continued use after changes constitutes acceptance.
3. Sections for Buyers (Clients)
3.1 Eligibility & Account
Must be at least 18 years old (or age of majority locally).
Provide accurate, current information and maintain account security.
Notify PLVR of unauthorized access immediately.
3.2 Ticket Purchase & Payment
Authorize PLVR to charge your payment method for Total Ticket Price (including Service Fees, taxes).
Payment methods: credit/debit cards, digital wallets, local options.
Total price displayed before confirmation; Service Fees non‑refundable unless required by law.
May use Automatic Purchase, Waiting List, Presale features where available.
3.3 Ticket Delivery, Transfer & Resale
Tickets delivered electronically via email, mobile wallet, or other methods.
Valid only if acquired through official PLVR channels.
Transfers/resales subject to Organizer rules and local regulations.
3.4 Refunds & Cancellations
PLVR does not support refunds under any circumstances.
In the event an Organizer cancels or reschedules an Event, any refund eligibility and processing lies solely with the Organizer and applicable law.
Service Fees and taxes are strictly non‑refundable.
3.5 Client Conduct & Responsibilities
Comply with all laws; no abusive, fraudulent, or illegal activities.
Do not use bots or circumvent purchase limits.
Safeguard Tickets and present valid ID if requested.
Not entitled to refund Service Fees if event is canceled, except under special agreements.
